#FacebookFail: #Nestle's Facebook Page: How a Company Can Really Screw Up Social Media

Updated January 18, 2015 ‚óŹ 748 views

Like the Force, Facebook can be a powerful ally -- but beware the Dark Side. This is a tale of how a big company can land itself in a PR nightmare in a matter of minutes, all thanks to the power of social media. About 10 hours ago, Chocolate-maker Nestle posted a seemingly innocent request on its Facebook page: Nestle fans, don't use an altered version of the company's logo as your profile pic, or your comments will be deleted. 

via cbsnews.com



Whoever is maintaining Nestle's Facebook page obviously knows nothing about PR and customer relations.

twist23 · 6 years ago
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